Apple claims iPhone 17 Pro 'scratches' are MagSafe smudges, but real-world tests raise durability questions

Apple's Defense: iPhone 17 Pro 'Scratches' Are Just MagSafe Smudges

Apple is addressing growing concerns about the durability of its latest iPhone 17 Pro models, particularly the marks appearing on display units. Contrary to initial fears of widespread scratching, the tech giant attributes these blemishes to a far less sinister cause: worn-out MagSafe holders in retail stores. According to Apple, these are merely "transferred material" easily wiped away, not permanent damage to the device's casing.

Echoes of Past Issues and Skeptical Reception

This explanation, however, is already meeting with skepticism. Similar "scuff marks" were reportedly observed on some iPhone 16 models, prompting Apple to pledge replacements for affected display stands. The company's swift explanation for the iPhone 17 Pro may not satisfy everyone, especially given the flurry of images circulating on social media. These visuals, some showing brand-new iPhones with chipped aluminum, paint a troubling picture of the new series' build quality. One user, sid (@immasiddx), shared their disappointment, stating, "The quality of the iPhone 17 series is disappointing. Store display units have developed scratches and have their paint chipped off within the first couple of days."

Real-World Tests Cast Doubt on Durability Claims

Compounding the skepticism are independent tests that challenge Apple's assertions. The aluminum chassis, chosen for the iPhone 17 Pro and Pro Max partly for its thermal management capabilities, features an aluminum oxide coating on its camera plateau. Recent durability tests, notably by Zack Nelson of JerryRigEverything, have revealed that this coating is surprisingly susceptible to damage. Simple everyday items like coins and keys, when kept in the same pocket as the smartphone, can inflict significant wear and tear, contradicting the notion that the marks are merely temporary smudges.

Beyond Scratches: A Pattern of Early Issues?

The alleged "scratches" are not the only concern plaguing the iPhone 17 lineup. Reports have surfaced regarding condensation appearing inside the iPhone Air models shortly after purchase. This "foggy" effect within the camera module seems to develop following rapid temperature changes or exposure to humid environments. Furthermore, early adopters of the iPhone 17 have reported peculiar Wi-Fi connectivity problems, particularly when pairing with Apple Watch devices. Adding to the growing list of user grievances is the controversial new design of iOS 26, which has been derided as an "optical nightmare." The implementation of what users describe as "liquid glass" effects, especially with dark wallpapers or themes, allegedly causes icon misalignment, leading to dizzy spells, eye strain, and even nausea for some users.

A Resilient Contender?

Amidst these concerns, one outlier report suggests remarkable resilience for the iPhone Air, claiming it withstood an astonishing 100 kg of pressure with only minor cracks, remaining functional. This contrasts sharply with the reported cosmetic and connectivity issues, leaving potential buyers in a quandary about the overall build quality and user experience of the iPhone 17 generation.